Shipping & Returns

 
 

Shipping

Domestic Shipping:

We offer free shipping and returns within the US, so you don’t have to stress. We want this process to be as easy as possible for you.

International Shipping: 

If you don’t live in the US, don’t worry. We want to make sure you can wear Kirrin Finch too! We offer shipping to our neighbors in Canada for a flat rate of $10. For everywhere else in the world, we offer shipping for a flat rate of $15. 

Will I get a tracking number?

Definitely! As soon as we put your package in the mail, you’ll receive an email with a tracking number. It usually isn’t active right away, so hold your horses while the system updates the information. Once it goes live you’ll be able to watch your package make its way to you! 

How long does it take?

Trust us, we are just as excited for you to receive your shirt! Domestic orders should arrive within a week of the date of the order. International shipping should arrive within two weeks. 

Need it faster? Shoot us an email at yourfriends@kirrinfinch.com and we can see what we can do to accommodate your needs with expedited shipping. 

Which mail carrier do we use?

You are clearly detail oriented and like to know the nitty gritty. Not gonna lie…we like your style! We use the United States Postal Service (USPS) for all of our domestic and international shipments.

For domestic tracking you should be able to see it every step of the way. 

For international, the tracking tends to be a little bit more “general” when it leaves the US, but you should be able to see when it enters your country and when it is delivered.

 

Returns & Exchanges

Domestic Returns & Exchanges:

We want you to be happy with your purchase, so if for any reason you need to exchange or return your item, just send us an email at yourfriends@kirrinfinch.com and we will send you a return shipping label.  The return shipping is on us!

You can put it right back into the packaging that your shirts were originally shipped in. If you couldn’t contain your excitement and tore open that bag, no problem, you can use any shipping container. Just let us know so that we put the appropriate weight on the shipping label.

We know you know it…but just a reminder, everything must still have the tags on, and be in unused condition.

International Returns & Exchanges:

We want you to be happy with your purchase, so if for any reason you need to exchange or return your item, we are happy to take them back and find them a new home. We just ask that you take care of the cost of shipping the merchandise back.  Just send us an email at yourfriends@kirrinfinch.com so we can be on the look out for your package.  Feel free to use the same packaging we sent it to you in originally. 

Kirrin Finch Returns Department

630 Flushing Ave
BFDA, Suite 704
Brooklyn, NY 11206

We know you know it…but just a reminder, everything must still have the tags on, and be in unused condition.

What packaging should I use for an exchange or a return?

You can put it right back into the envelope or box that your shirts were originally shipped in. If you couldn’t contain your excitement and tore open that bag, no problem, you can use any shipping container. Just let us know so that we put the appropriate weight on the shipping label if it is a domestic shipment.

How long do I have to decide?

We accept unworn garments for a full refund within 30 days of the delivery date. Of course you can try it on, just don't wear it on a night out dancing and then send it back to us:)