Definitely! As soon as we put your package in the mail, you’ll receive an email with a tracking number. It usually isn’t active right away, so hold your horses while the system updates the information. Once it goes live you’ll be able to watch your package make its way to you!

Trust us, we are just as excited for you to receive your merchandise! Once we receive your order, we aim to ship out your new Kirrin Finch goodies within 1-3 business days. If you are thinking about speed, here are some things to keep in mind!
All packages are shipped out in the order they hit our shipping cue, so if you are on a specific timeline, we highly recommend using one of our faster shipping options!
U.S. orders using standard shipping should arrive within a 5-10 business days after your order is processed (don't forget about those initial 1-3 days that it takes us to process your order when you are looking at the dates on your calendar.)

Have a wedding to attend next week? We've got you! But help us, help you! Pick one of our faster shipping speeds. We've got lots of options...

Priority mail orders will arrive within 3-5 business days from when the package is shipped ($10 additional shipping charge). Priority mail express orders will arrive within 2-4 business days ($40 additional shipping charge). Priority mail expedited shipping arrive within 1-2 business days ($50 additional shipping charge). International shipments should arrive within three weeks, although it may take longer depending on customs delays.
We do not ship on Saturdays, Sundays, or holidays.

Due to COVID-19 all domestic and international shipments are taking longer and experiencing delays. Please reach out to us at yourfriends@kirrinfinch.com if your order has not arrived within 2 weeks for a domestic order or 4 weeks for an international order.

You are clearly detail oriented and like to know the nitty gritty. Not gonna lie…we like your style! We use the United States Postal Service (USPS) and UPS for our domestic and international shipments. For domestic tracking you should be able to see it every step of the way. For international, the tracking tends to be a little bit more “general” when it leaves the US, but you should be able to see when it enters your country and when it is delivered.

We now offer payment of duties and taxes at checkout to avoid surprise fees upon package arrival for international destinations outside of Canada. For all orders outside the US and Canada we use UPS and it is a weight based rate that includes customs and duties. It's fast, reliable and fully trackable. For the UK, orders must now be above £135 in order to ship to the UK due to new VAT and tax rules.

For our neighbors in Canada, duties and taxes are covered for all orders under $400 USD and 4lbs. for a flat rate fee of $20 via USPS First Class International to Canada Post. For any orders above $400 USD or over 4lbs, orders are shipped USPS Priority International and are not able to be shipped duties paid. Any customs and duty fees will be accessed by Canadian authorities and must be paid for by the receiver.

We try to be pretty speedy with our shipping, but sometimes things happen that are out of our control. First, check the tracking number you received via email. For domestic orders, the information should be pretty specific. For international orders, once the package leaves the US it usually has a period of very general information like it entered X Country. Was the address correct? Is a storm brewing around the country? Did the post office leave a notice? Regardless of the reason, feel free to shoot us an email and we will try our very best to help you figure out what is going on!

You can put it right back into the envelope or box that your shirts were originally shipped in. If you couldn’t contain your excitement and tore open that bag, no problem, you can use any shipping container. Just let us know so that we put the appropriate weight on the shipping label if it is a domestic shipment.

We accept unworn garments for a full refund within 30 days of the delivery date. Of course you can try it on, just don't wear it on a night out dancing and then send it back to us:) Did you procrastinate and it is over the 30 days? No stress, we will accept merchandise returned up to 45 days from the delivery date, but you will need to ship it back at your own expense and we will just provide store credit.

Once we receive your “like new” merchandise back, we will process your refund/credit within 2 weeks. Also due to COVID-19 we are experiencing delays on return shipments so it may take longer than expected.

We will process your refund through your original form of payment within 2 weeks of the return.

Sale and clearance items are final sale and not eligible for return or exchange.